Swift upgrades, doorstep valuation, and eco-friendly refurbishing now live in Bengaluru, Delhi, and Mumbai
Flipkart has launched an industry-first smartphone exchange service through its rapid-delivery platform, Flipkart Minutes. Live in selected PIN codes across Bengaluru, Delhi, and Mumbai, this initiative lets customers exchange old smartphones for new ones in under 40 minutes, combining speed with convenience and sustainability.
How It Works
- Access the Exchange widget on the Flipkart Minutes app.
- Enter basic details about your current device to receive an instant valuation.
- An exchange expert arrives at your doorstep for a quick onsite assessment and pickup.
- The entire process-from valuation to pickup and new purchase-is completed in less than 40 minutes.
This includes even non-functional phones, with exchange values of up to 50% depending on device condition.
Sustainability in Focus
Flipkart’s approach prioritises eco-conscious re-commerce. Collected devices are either refurbished or responsibly recycled via Flipkart’s in-house network, minimising long-haul logistics emissions and extending product life cycles.
Brand’s Perspective
Kanchan Mishra, VP, Flipkart Minutes, shared:
“We’re bringing smartphone upgrades into quick commerce-combining instant doorstep pickup, real‑time exchange value, and a trusted refurbishment pipeline.”
Ashutosh Chandel, Senior Director & Head of ReCommerce, added:
“Near‑instant hyperlocal collection drastically reduces environmental impact while enabling responsible device reuse.”
Availability & Rollout Plans
Currently available in select postal zones within Bengaluru, Delhi, and Mumbai, the service is set to scale to more cities by later this month.
User Feedback & Caution
While early reviews are positive, community posts on Reddit raise concerns around privacy and transparency. Some users reported unsolicited calls and inconsistent exchange valuations during pickups, indicating potential friction points in the process.
Final Note
With its new preview smartphone exchange offering, Flipkart Minutes extends its value beyond groceries into electronics, delivering speed, sustainability, and simplicity. If you’re in a real‑time upgrade mindset and located in serviceable metro PIN codes, upgrading in under 40 minutes just became possible.
