Gurugram-based quick food delivery app Zing has launched its ‘Quick Delivery Promise’, a bold guarantee that orders will arrive within 10 minutes or customers receive a full refund. Backed by Inshorts founder and Shark Tank India judge Azhar Iqubal, the startup is positioning itself for growth in India’s competitive instant food delivery market.

The company’s ultra-fast delivery system relies on a network of hyper-local cloud kitchens, AI-powered demand forecasting, and real-time tracking technology. This infrastructure ensures meals are prepared and dispatched with minimal delays. Currently available exclusively to loyal customers, the guarantee will soon be extended to all users.

“We are excited to introduce the Quick Delivery Promise, which reflects our commitment to making food delivery faster and more reliable,” said Tarun Arora, co-founder and CEO of Zing. “By combining freshly prepared meals with cutting-edge technology and a network of strategically located cloud kitchens, we ensure speed without compromising on quality.”

To celebrate the launch, Zing is offering limited-time discounts and surprise freebies, enhancing its appeal in the growing quick commerce space. The innovative guarantee aims to set Zing apart from competitors by directly addressing the reliability concerns often associated with rapid food delivery services.