Urban Company, India’s leading home services marketplace, has released its FY25 Annual Report, marking a pivotal year for the company. In a LinkedIn update, Abhiraj Singh Bhal, Co-founder and CEO, highlighted the company’s first full year of profitability and significant growth across operational and financial metrics.
Key Financial Highlights
- Net revenue from operations grew 38% YoY, reaching ₹1,144.5 crore.
- Profit Before Tax stood at ₹28.6 crore, marking the company’s first profitable fiscal year.
- ₹54.6 crore was generated in cash from operating activities, reflecting financial strength and healthy cash flow management.
User and Partner Growth
Urban Company strengthened its ecosystem with:
- 6.8 million annual transacting users in FY25
- Nearly 48,000 monthly active service partners
The platform maintained exceptional service quality with:
- Average customer ratings of 4.81/5.0
- 82% of business coming from repeat users, reflecting deep customer trust and loyalty
Impact on Service Partners
Urban Company continued its mission of economic empowerment:
- Average monthly earnings for service partners rose by 16% YoY, reaching ₹26,400
- These figures demonstrate the platform’s ongoing commitment to supporting and upskilling its partner base
Abhiraj Singh Bhal expressed optimism about the future, positioning FY25 as a turning point in the company’s growth journey. With a sustainable, profitable model in place, Urban Company aims to scale responsibly while continuing to enhance partner livelihoods and customer experience.
📄 Access the full FY25 Annual Report here: https://lnkd.in/gfQs58S7
